Frequently Asked Questions
Home Agency (In-Home Care Services)
01. What is Ridge Homes Agency?
Ridge Homes Agency provides professional in-home care services for seniors and adults in Severn, MD, and surrounding areas. Our caregivers visit clients at home or in other assisted living facilities to provide personalized support while maintaining independence. Services are flexible, tailored, and designed to enhance comfort, safety, and quality of life.
02. Who is a good fit for Ridge Homes Agency?
Seniors or adults who need assistance at home—whether for personal care, medication management, companionship, mobility support, or daily living tasks. Our services are perfect for clients who prefer staying in their own homes or require supplemental care in other assisted living settings.
03. What services does Ridge Homes Agency provide?
Services include personal care, medication reminders, meal preparation, mobility assistance, companionship, transportation, and customized care plans.
04. Can services be customized?
Absolutely. Care plans are tailored to individual preferences, routines, and goals. Services can be short-term, long-term, or temporary as needed.
05. Are caregivers trained and background-checked?
Yes. All staff undergo rigorous training and background checks to ensure safe, compassionate, and professional care.
06. Which areas do you serve?
Ridge Homes Agency provides care across Severn, Odenton, Gambrills, Millersville, Hanover, Glen Burnie, Linthicum, Pasadena, Severna Park, Columbia, Arnold, Crofton, Annapolis, Bowie, and Crownsville.
07. How is scheduling handled?
Families coordinate with caregivers to set flexible schedules, daily, weekly, or temporary, based on client needs.
08. Can caregivers assist with local outings or appointments?
Yes. Caregivers can accompany clients to parks, community events, church services, or medical appointments, ensuring comfort and safety.
09. How do you help clients feel comfortable at home?
Caregivers create familiar routines, provide companionship, and deliver support while respecting independence and personal preferences.
10. How do families stay informed?
Families receive regular updates and can communicate directly with caregivers to monitor services and adjust care plans as needed.
11. What emotional support is offered?
Our team provides reassurance, companionship, and consistent care, giving both clients and families confidence that loved ones are safe and valued.
